Contact
We'd love to hear from you!
Whether you have questions about our products, need help choosing the right items for your pet, or need assistance with your order, our team is always happy to help.
At GetPetly, we are pet parents too. We understand that every pet is unique, and we are here to make your shopping experience as smooth and enjoyable as possible.
Get In Touch
8772 8244
For the fastest response, please contact us via WhatsApp for:
- Product enquiries
- Order assistance
- Delivery questions
- Exchange requests
- General enquiries
For non-urgent enquiries, you may also reach us via email.
Customer Service Hours
Our customer service team is available:
Monday – Friday
10:00 AM – 6:00 PM
Messages received outside our operating hours, weekends, or public holidays will be replied to as soon as possible on the next working day.
Visit Us
Warehouse Address
GetPetly
1093 Lower Delta Road
#04-03
Singapore 169204
Please note that we operate primarily as an online pet store. Warehouse visits and self-collection are available by appointment only.
Please contact us via WhatsApp before visiting.
Follow Us
Stay updated with our latest products, promotions, and pet care tips:
TikTok
https://www.tiktok.com/@getpetly.sg
Instagram
https://www.instagram.com/getpetly.sg/
Facebook
https://www.facebook.com/profile.php?id=61579226336435
Need Help?
We're always happy to assist you in finding the right products for your furry friends.
Thank you for choosing GetPetly. We look forward to being part of your pet's journey. ❤️